Hello everyone! I know many of you are probably confused with what has been going on these past two and a half weeks, and why the site has been offline for that long. I'll get right into that.
Essentially, about two weeks ago, the datacenter in which the site was being hosted in, had planned for some scheduled maintenance. After that had completed, the server was not yet back up, and after countless attempts of contacting the IT guys, I was told that the drive in the server had failed. Unfortunately, they did not want to attempt to recover the data. Luckily, I had a semi-recent backup that was about a month old. Sadly, there was no backup of the home page, but that's alright, we can get that back online later. What matters most, is that all of you can post and enjoy the site once again.
The reason why it took so long for the site to get back online, was that I had learned that the drive had failed approximately three days after it went offline for the first time. After that, it was a waiting game for a company with terrible support, to try to either recover the data or install a new drive. This was taking ages, and I was fed up with it. We switched to a different host, and this one is of higher quality, so we should not *fingers crossed* experience something like this again.
I, as well as @purplepittabread88 apologize for the inconvenience that this has caused, and for the fact that the site was offline for three of the four preseason games.
We are working hard to get everything restored back to its original state, and hope that you will all understand.
Something that would be of great help- if anyone experiences any kind of bugs while browsing the site, please report them to the feedback section, so that we can take care of them right away.
Thank you all so much for understanding, we'll keep you updated.
Go ravens!
Essentially, about two weeks ago, the datacenter in which the site was being hosted in, had planned for some scheduled maintenance. After that had completed, the server was not yet back up, and after countless attempts of contacting the IT guys, I was told that the drive in the server had failed. Unfortunately, they did not want to attempt to recover the data. Luckily, I had a semi-recent backup that was about a month old. Sadly, there was no backup of the home page, but that's alright, we can get that back online later. What matters most, is that all of you can post and enjoy the site once again.
The reason why it took so long for the site to get back online, was that I had learned that the drive had failed approximately three days after it went offline for the first time. After that, it was a waiting game for a company with terrible support, to try to either recover the data or install a new drive. This was taking ages, and I was fed up with it. We switched to a different host, and this one is of higher quality, so we should not *fingers crossed* experience something like this again.
I, as well as @purplepittabread88 apologize for the inconvenience that this has caused, and for the fact that the site was offline for three of the four preseason games.
We are working hard to get everything restored back to its original state, and hope that you will all understand.
Something that would be of great help- if anyone experiences any kind of bugs while browsing the site, please report them to the feedback section, so that we can take care of them right away.
Thank you all so much for understanding, we'll keep you updated.
Go ravens!